Customer information

Store policies

Checkout is currently closed. These policies explain how Deep Time Club will handle orders when sales open. No payment is being accepted today.

Shipping + production

Products are made to order. The exact production estimate, available shipping services, price, and delivery range will be shown before payment. Tracking will be emailed after the carrier accepts the package. We will not promise a delivery date that the supplier or carrier has not confirmed.

Returns + problems

Unworn standard products may be returned within 30 days of delivery. Contact us before sending anything back. We will replace or refund verified damage, defects, and incorrect items. Personalized products are final unless they arrive damaged, defective, or materially different from the approved proof.

Care

Care instructions will appear on each product and will match its garment and decoration method. Follow the garment label first. Questions can be sent to hello@deeptimeclub.com.

Privacy

We collect only the information needed to provide the site, process approved orders, prevent fraud, and support customers. Marketing messages require separate consent. Custom artwork and personal details are not published without permission. You may request access, correction, or deletion by emailing hello@deeptimeclub.com.

Terms

Deep Time Club is operated by Experience Advertising, Inc., 10528 NW 10th St., Plantation, FL 33322. Prices are in U.S. dollars. Placing an order means the buyer confirms that submitted custom content is theirs or that they have permission to use it. Orders are not accepted until payment succeeds and an order confirmation is issued. Florida law governs these terms to the extent permitted.